Pfishing and other scams

How timely. I used to say that I have never had any problem with identity theft.
That is until last month.

And it wasn't via my pc or at a credit card reader.

I pay my cable bill directly through the cable using the digital cable box and my remote.
You select a 'customer account channel' and fill in the info. I have been doing this for two years using my bank atm card. Last month however, about two hours after I paid the cable bill, I went to the bank website to check to ensure that transaction registered...and lo and behold there was another online purchase showing. In that short time, someone...somehow had secured the card info.

I am not sure what made me think to check my balance so quickly...I shudder to think how much damage they could have done with the card info for, say 24 hours. I shut the card off immediately. Next step was to call the cable company who seemed very unconcerned about it!
Saying, they would look into it. (That was two weeks ago, and no response.)
Obviously, there is someone there who is dishonest OR they have a network security problem.
Needless to say, I will no longer be paying using this method.